Mobile Phone
+8618105831223
E-mail
allgreen@allgreenlux.com

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer?

AllGreen:Yes,we are a research and development, production and sales of LED insdutrial lighting manufacturing enterprise since 2016.

Can I have a sample order for LED light?

AllGreen:Yes,sample order to test and check the quality is welcomed.Mixed samples are acceptable.

How about the lead time?

AllGreen:5-7 days for sample order, 15-25 days for mass production order base on order quantities.

How do you ship the finished products?

AllGreen:By SEA, AIR or Express (DHL,UPS, Fedex,TNT,ETC) are optional.

Do you have MOQ for it?

AllGreen:Our MOQ is 1 pcs.

Is it OK to print my logo on it?

AllGreen:We provide OEM service to our customers, we can help to make the label and color box according to your requirements.

Do you offer guarantee for it?

AllGreen:In general,we offer 3-5 years warranty.

How to deal with the defactive?

AllGreen:All of our product are produced in strict quality control system, the defective rate is less than 0.2% according to our shipment records. We offer 5 years warranty for this product, if there is any defective during the warranty, please provide the picture or video for the working situation of the defective lights, we will ship the new lights to you within a few days or send it together with your next order.